Shipping policy
Shipping Policy
Welcome to Nasilore! We’re happy to have you as a customer. Please review our shipping policy below for information regarding order processing, delivery times, tracking, and international shipments.
Processing Time
Orders are typically processed within 1–2 business days after your purchase is placed.
Orders are processed Monday through Friday, excluding weekends and holidays. During periods of unusually high order volume, including Black Friday, Cyber Monday, and the holiday season, processing times may be slightly longer.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
United States: 3–5 business days
International Orders: 7–14 business days, depending on the destination and customs processing.
These delivery times are estimates and are not guaranteed. Shipping times may be affected by carrier delays, weather, customs processing, holidays, or other circumstances outside of our control.
Shipping Fees
We currently offer free standard shipping on eligible orders.
If shipping charges apply to your order, they will be clearly displayed at checkout before you complete your purchase. Shipping costs may vary depending on your location, order value, and available shipping options.
International Shipping
Nasilore ships internationally to select countries.
International delivery times may vary depending on the destination country's customs procedures and local delivery services.
Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local customs authorities.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow some time after receiving your tracking number for the carrier's tracking system to update.
Order Delays
We work to get every Nasilore order delivered as quickly as possible. However, occasional delays may occur due to circumstances outside of our control, including:
-
Carrier delays
-
Severe weather
-
Customs processing
-
Holidays
-
Natural disasters
-
High order volumes
If your order is significantly delayed beyond the estimated delivery timeframe, please contact our customer support team for assistance.
Holiday Shipping
During high-volume shopping periods such as Black Friday, Cyber Monday, and Christmas, processing and delivery times may be longer than usual.
We recommend placing time-sensitive orders as early as possible during these periods.
Returns & Exchanges
For information regarding returns, refunds, and exchanges, please refer to our Returns & Refund Policy.
Contact Us
If you have any questions about shipping, tracking, or your order, our customer support team is happy to help.
Email: nasilore.com@gmail.com
Customer Support Hours:
Monday through Friday, 12:00 PM – 4:00 PM EST
Thank you for choosing Nasilore. We appreciate your business and look forward to serving you!